Client Management (MS SCCM)
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Description of Service: |
Administration of client management including centralized and remote desktops/laptops/ mobile devices for image installations, application upgrades, security patches, and remote assistance. |
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Business Owner: |
Administration (A&F) |
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UIT Service Manager: |
Andy Moon |
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UHS Service? |
No |
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How To Request: |
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Minimum Service Level: |
99.9% |
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Maintenance Windows: |
3rd Friday of each month, 12 a.m. - 6 a.m. |
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Support (Tier 1): |
Maithri Bangalore: mbangalore@uh.edu; 713-743-1558 |
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Support (Tier 2): |
Vendor |
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Support (Tier 3): |
None |
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Charges (if applicable): |
None |